Andrew - Tour Guide in Chongqing

Everything was very strange. First of all I immediately got a whatsapp message from the guides private number a few minutes after booking, claiming that there were no other guests (one week before the tour) and that tipping is not common in China. Hence he offered a private tour, saying that I could still cancel the tour. When I replied, that I find it surprising that he can already predict that there are no other guest a week before, he became really impolite and rude. The Guru site clearly states that there is no minimum of guests required. I told him that I don’t like that a private person gets my „data“ from the Guru site and sends me a private message on whatsapp and that I belief enough people would appreciate a private tour if it was not promoted as a „free tour“, and asked how he can already know on the 27th of April that there will be no other people on the 4th. He said the following things: „I refuse to be your guide“, „you are a very rude person“, „I did not take your money. You are self-righteous“ and his last comment was. „Your story will be circulated in Chognquing Tour guide circles“. This made me feel really uncomfortable as my picture is online and I really don’t like such „threats“, especially being in China for the first time and not knowing how to deal with such accusations and threats. I see now from the other comments, which I assumed before, that this is his procedure with everyone and even though I told him that I don’t want to cause any troubles for him, I belief there should be consequences for such a behavior and people should be informed before having to undergo a similar „discussion“ with the guide. If you still want to book a tour with him the prices are: 3 hour:350 RMB 5 hour: 550 RMB 7 hour 759 RMB Andrew, if you read this. Maybe it’s time to reflect upon your way of communicating with people. You are also not nice on your replies to people that give you a negative or maybe just a true comment. There will be consequences for behaving like this, as it is simply not honest and telling people off like Demi from Amsterdam the way you did is really not ok.

We had a fantastic tour with Andrew! I was with my elderly parents, and Andrew tailored it to please us all. He is so kind, nice, entertaining and professionnal, also very fluent in Cantonese and English, that made the communication comfortable and fluid. He was also very caring towards my old parents, specially my mum appreciated this attention a lot because for once, someone explained everything to her and she could talk for hours 😅. The tour was full of little surprises, gems and interesting stories of this exciting and so beautiful city! We fell in love with this vibrant city and Andrew was one of the reason. I was happy to not let myself be influenced by the last negative comment on him, because this person complained about the prices fixed by Andrew, but hey, do you really think someone has several hours to spend for free and you could just tip like Little pennies? And i couldnt find this low price anywhere. The average price is at least 150 USD just for 1 person for 5 hours, not 650 yuans (89usd) for the whole Group. So i highly recommend Andrew, you will not be disappointed!! 👍✨👌

Andrew fue un gran anfitrión en el tour de Chongqing, nos llevó a los lugares más relevantes y nos explicó anécdotas e historia de los sitios que visitamos. Sin duda lo recomiendo al 100%

Disappointing behaviour, not reflective of what GuruWalk stands for. First, the guide insisted on communicating outside of the platform (WhatsApp, WeChat). He sent me a message directly via WhatsApp soon after I booked the tour without my consent or permission. Very suspicious behaviour (please don’t blame the firewall). Secondly, via WhatsApp the guide claimed that the tour had to be a private tour with a fixed price paid upfront. This isn’t what guruwalk is used for, and this is certainly not what I was looking for. For transparency the guide asked for 350 rmb for a 3 hour guided tour or 550 rmb for 5 hours. Also clearly extortionate. Lastly, when I did not make this payment in advance, the guide cancelled the tour booking that I made in Guruwalk and tried to imply that it was my decision. I suspect the guide will reply with a comment that I am a liar. It doesn’t matter. I’ve now done my part to warn other guests about the behaviour of this guide.

Andrews tour was informative, interesting and fun. He took us to some of the more popular spots and also some "off the beaten track" places which he tailored for the benefit of the group. Highly recommended.