Martin - Guida turistica a Phnom Penh

Dear Damjana, I am writing to respectfully but firmly disagree with your review. Throughout our communication, I have been transparent, responsive, and sincere. We were in contact on WhatsApp the entire time, and I made every effort to keep you updated regarding the situation with my mother’s hospitalization and my return to Phnom Penh. I clearly informed you in advance that the walking tour time would need to be changed to 4:30 PM due to my fatigue after traveling overnight — a message I kindly asked you to acknowledge. It is truly disheartening to see a comment implying this was a scam, especially after the consistent communication we had and my genuine dedication to ensuring the tours still happened, even under personal distress. The tour at 12 PM went ahead exactly as planned, and the walking tour was only rescheduled — not canceled. Everyone can experience unexpected family emergencies, and I believe I handled the situation as responsibly and professionally as possible. I stand by my integrity as a local guide and my strong commitment to giving travelers a real, meaningful experience in Cambodia. I kindly ask that you reconsider your opinion based on the full context and facts. Sincerely, Martin Local Guide – GuruWalk