×
(220 ratings)

I Love Praag

Walking through an open-air museum with the guides of I Love Praag Dobrý den I am Huig den Boer owner of I love Praag. I am a young Dutch man in my thirties who previously worked in the healthcare sector and worked with great passion as a bus driver in and around the beautiful city of Utrecht, the most beautiful city in the Netherlands. In addition to this job, I worked as one of the permanent guides of I Love Praag in Prague and first did tours as a hobby (15 years) and now professionally in the Czech city of Prague. This is because I am in love with this European capital. Since 2023 I live completely in Prague. No matter how beautiful a city like Rome or Berlin is, I don't immediately catch a spark like when I leave Prague airport. All our guides speak fluent English, German and Dutch. Are you going on tour with me or with my colleagues in Prague?

4 Tours of I Love Praag

Ratings (220)

Mansi
(1 Rating)
Verified booking
Travelled in couple - Dec 2024

Response from I Love Praag
Good to see that you liked the tour! Huig
Miguel
(2 Ratings) Yeovil
Verified booking
Travelled in group - Dec 2024

Very disappointed. I booked the tour, received confirmation straight away and also received a reminder on the day. The tour guide did not turn up. When I phoned the message said the phone wasn't turned on. When I messaged through the Guruwalk website, no one replied. There were at least 7 of us waiting for the guide and everyone had also received confirmation. This really ruined the day as we were looking forward to the Prague Christmas lights tour. I have used Guruwalk many times in the past and this is not the service I expect. There should have been communication saying the tour was cancelled. To just not turn up without letting us know wasted a lot of time for a lot of people. Guruwalk has gone down in my go-to choice of tour guides. Very unprofessional, disrespectful and disappointing.

Response from I Love Praag
Dear, It is a pity that you do not fully reflect the situation in your review, but that was to be expected based on the contact that has been made via the messaging service on this website. Unfortunately, 3 of our guides fell ill last week, so it is currently a crisis here. The remaining guides are doing their best to carry out the program. The guide who was supposed to lead your tour also fell ill, which is of course very annoying. Because several colleagues were ill at the time, we were unfortunately unable to deploy a replacement guide. Because we are the only ones on the platform offering a tour with a Christmas theme, we therefore sent you a message the day before with the unfortunately annoying message and with the offer to do the tour the next day if it would take place. Unfortunately, you did not respond to this and unfortunately you did not respond by phone either. When you were then at the starting point, you sent a message, but you could also have read that we unfortunately had to cancel the tour and that we offered you an alternative. Unfortunately, we do not check the messaging service on Guruwalk 24/7 because we are often on the road with groups during the day. We simply forgot to press the cancel button, because we initially wanted to wait a little longer because after cancellation we would have lost all your data (privacy) and we could no longer negotiate with you about an alternative, which was our intention. The automatically sent emails by us also contained our emergency number, which you could have called or sent a WhatsApp message, for example. Unfortunately, you did not do this. We find it very annoying that you are expressing your dissatisfaction with both us and the provider I Love Prague as well as Guruwalk in this way. We are both reliable comp Kind regards, Huig - manager I Love Praag
Rudy
(2 Ratings) Toronto
Verified booking
Travelled in couple - Dec 2024

Huig entertained us with interesting stories about Prague, its culture and history as well as guiding us through Prague’s colourful Christmas beauty.

Response from I Love Praag
Thank you for this review. Huig
Kaumil
(8 Ratings) Pune
Verified booking
Travelled alone - Dec 2024

It was a nice and unique tour focused on Christmas markets. We got to see so many different places around Prague and was a wonderful experience.

Response from I Love Praag
Thank you for this wonderfull words. Huig
Regine
(3 Ratings) Dresden
Verified booking
Travelled in group - Dec 2024

Response from I Love Praag
Hello Regine, Thank you very very much that you especialy came 6 months later back to Prague to join my Christmas tour. It was nice meeting you again after 6 months. Huig

Destinations where I Love Praag offers tours

(220 ratings)

Explore
Bookings
Messages