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(8 ratings)

Yurai

1 Tour di Yurai

Ratings (8)

Carmen
(2 Ratings) Teruel
Prenotazione verificata
Viaggiato in gruppo - Sep 2024

David
(1 Rating) Santiago del Chile
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Viaggiato in gruppo - Sep 2024

Francisco
(1 Rating)
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Viaggiato in coppia - Jul 2024

Monika
(6 Ratings) San Diego
Prenotazione verificata
Viaggiato in gruppo - Jul 2024

Luego de mi reserva confirmada recibí un mensaje de la guía diciendo que no iba a poder ofrecer el tour. No entendí bien el mensaje y le pregunté si el tour estaba cancelado o tendríamos otro guía, y su respuesta no fue nada clara. El día de hoy nos presentamos en el punto de encuentro y no había nadie. Quedé muy decepcionada!

Risposta di Yurai:
Hi Monika, I am truly sorry but we must have failed to understand each other and that is my fault, however I have sent you a private message to warn you that this tour was unavailable as i went on holidays which cannot be displayed on a guru profile , i suggested you to book with other guru of the place des terreaux, you received an automatic confirmation from the application but i was not able to give any tour this day as I said. Please be sure that all my customers are satisfied with the service i provide, I totally understand your frustration but I also find a bit harsh to judge someone’s business with a service 1) you didnt pay 2) you ve been informed was unavailable. I ll be happy to give you this tour anytime outside of this days, best regards!
pedro
(7 Ratings) Barcellona
Prenotazione verificata
Viaggiato in gruppo - Jul 2024

Una visita muy didáctica por los puntos más emblemáticos de lyon

Destinazioni a cui Yurai offre tour

(8 ratings)

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