Joel - Tour Guide in Antigua Guatemala

Hello Rob, You may have had a background of the city upon arrival if you were interested in this tour, and the information provided was a complement to your experience.  We appreciate your observation. I always make sure to share details with the guides if I cannot host the activity so everybody can have a good experience. These tours focus on the background of the city and the highlights, but also there are other kinds of activities available if you are looking for more fun or a different concept of tourism.

Hello Kamerin, I always recommend checking and reading the full description of the tour prior to beginning the walk so we can avoid misunderstandings or an uncomfortable situation at the end of the activity. The concept of this kind of activity is "free of booking and cancellation, and the suggested tip according to the platform is $15 to $50 based on your experience and different factors." (Please double-check the description again). So after reading the description of the tour, if you do not agree, you can cancel it at any time. I ask the guides to kindly do this reminder if I cannot host the activity as well; consider that this is a profession and this is not volunteering or sponsored by any institution or the government, so it has a cost. I may say that you do not work for free, so please make sure to double-check the description. I hope you can keep enjoying your time in this country and consider that there are a lot of hardworking people, and they also invest their time and money as well to provide this kind of service.