For the most part, I enjoyed this tour. Giovanni was very knowledgeable, professional, nice, and friendly. He definitely knew a lot of history and information. But at times I found him to be a bit long-winded. And this is coming from someone who loves history and loves absorbing information. We stood at a few locations for quite a long time. And despite the fact that we started and ended in Independence Square, we didn't go into the cathedral, which was odd since that's one of the listed stops and I saw the German group go in there as their first stop. We passed the German group a couple of times and it seems like they went to a few more places than we in the English group did. Would have appreciated more even experience across all groups.
Jose was great! We got to see a lot of different parts of the city that we wouldn't have otherwise seen. He was honest about what to expect on the tour. But he also asked the group what we wanted to do and was very flexible and responsive. And he already had a plan and backup in place when the first viewpoint had an event going on. He was well prepared and was very friendly and inviting. If you want to get out of Casco Viejo, this is a great way to see other parts of the city. Highly recommend this tour! Thank you, Jose!