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Licenses

  • A-CUE-LOC-3020
(245 ratings)

Tomás - Tour Guide in Cuenca

Hello everyone, I'm Tomás!!! I have been working as a tour guide within my country and my city for more than 2 years. I have had the great opportunity to guide many people around the world, and I really enjoy doing it, especially seeing their smiles when discovering the wonders that my country and city have to offer the world. If you want to know a little more about my city and also find the beauties it hides, do not hesitate to contact me, I will be very happy and eager to do so and to be able to help you, we will see you soon!!! :-)

About the guide

Tours delivered on GuruWalk: 608
Guide on GuruWalk since: 2022
Languages: English, Spanish

1 Tour of Tomás

Ratings (245)

Catherine
(1 Rating) Carnation
Verified booking
Travelled in group - May 2026

The guide cancelled the tour and asked to move it from morning to afternoon. It wad inconvienant for us and we had to change other commitments in the afternoon. His directions were to arrive 15 minutes early and that he would only wait 10 minutes. We arrived 15 minutes in pouring rain and waited. There was no sign of him and at 4 we left. We are not accustom to Whats App so we didn’t notice right away that he had sent a message that he was waiting. It spoiled our day snd we missed eating with friends to meet his needs. Fortunately, our friends were able to give us a tour the following day. We had 2 excellent guides while in Cuenca so we were surprised by his behavior. He tried to blame ys fir his inconsistency. We were on vacation and he wasted our time.

Response from Tomás
Good morning Catherine, really sorry to read your bad review, but I would like to explain what happened since I consider it's unfair your review. I texted you a day before asking you to change the time for the afternoon tour because of a medical appointment that I had to do, and asked you kindly to change the time, didn't know that you don't use WhatsApp but I send the message there, about the weather the day was not good and I don't have control about that, and finally in all the instructions I send you I never said to you that you have to be there 15 mins early, and I arrived at 4:00 PM as we established the time but there was nobody, and I waited you 30 mins. I offered you even to change the tour for the next day but you never respond again. So sorry to read that and glad to know you enjoy your time in Cuenca. Please next time tell all the history with details. Thanks.
andre
(8 Ratings) Montreal
Verified booking
Travelled alone - Apr 2026

The tour was as expected. Tomas showed us many Cuenca spots

Sina
(3 Ratings) Hamburg
Verified booking
Travelled in couple - Feb 2026

The tour with Tomás was really great! Since there were only two of us with Tomás, he asked us about our wishes and adjusted the route accordingly. He was not only really knowledgeable but it was like visiting the city with a friend. Thank you so much for the great time with you!! Highly recommend!!

Levi
(1 Rating)
Verified booking
Travelled in couple - Feb 2026

This is an entertaining and informative tour through Cuenca's city centre. The group could choose the amount of time spend in certain stops. We also enjoyed some local products/drinks together with the guide. I will certainly recommend this tour!

Guy Boulanger
(11 Ratings) Levis
Verified booking
Travelled in couple - Feb 2026

Nice tour with Tomas. Historical part very interesting.

Destinations where Tomás offers tours

Licenses

  • A-CUE-LOC-3020
(245 ratings)

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