Response from Revolutours
Dear Sandra,
We couldn't help but notice that upon reading the review without the rating, there are more compliments than criticisms. To quote your words: "He has a lot of historical knowledge, was clear, connected well with the group, and was passionate."
Moreover, the tour guide discusses the city's development, architecture, and the relationship between the walled city and Porto today extensively.
We attempted to reach out to you privately to gain a better understanding of your rating; however, our efforts were unsuccessful.
We are constantly striving to enhance our services, as our ultimate goal is to provide the best possible experience for our guests. Your feedback and insights are highly valued by the Revolutours Team.
Warm regards,
Revolutours Team