ROCIO

30/12/2023

Pepe ha sido uno de los mejores guías que nos hemos encontrado en mucho tiempo! Profesional, inteligente y con pasión, nos transmitió parte de la historia y la situación pasada y actual que alberga la complicada y fascinante Cuba. Mil gracias! Nos brindaste un cierre de viaje perfecto 💜

30/03/2019

We arrive at 9:55 (the tour was supposed to start at 10:00) and no one We walked around in order to see if someone was there waiting for We waited until 10:20, time enough in order to know that anyone was going to be our Very unprofessional!!

Respuesta de Abdel
Dear Rocio, It seems that your booking did not appear on my list of bookings. I normally receive notifications in my email box!! It's not that it was not unprofessional from my side but I believe it was due to a technical issue. From your part you should have sent a message or text me on my WhatsApp to confirm your availability :) When I cancel my tours I send messages to my participants in advance, so it is impossible that I ignored your booking. Still, I'm sorry for what happened! Take care :)

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