✨Unforgettable Strasbourg: Historic Center and Petite France, The Best Essential Tour✨

4.49

Generic

5 stars
83%
4 stars
8%
3 stars
4%
2 stars
0%
1 stars
5%

By category

Professionalism
4.67
Fun
4.48
Expression
4.57
Quality
4.66
Route
4.62

Andrea(1 Review)
Munich
Verified booking
Travelled in group - 04/01/2025
The guru didn't come, didn't answer my messages and also didn't cancel the booking which is why it was really hard to spontaneously book another one (as it conflicted with the current one which wasn't taking place). 2 hours later, I was informed that the guru was on vacation but didn't inform anyone. This was my first guru tour and I was really disappointed.
Response from Guru
We are deeply sorry for this and we have verified that it was a mistake at system level since we didn’t have o received any notification of tours since we are on holidays again sorry for your troubles
Thomas(1 Review)
Faversham ME13, UK
Verified booking
Travelled in group - 18/09/2024
The guide did not turn up.
Response from Guru
This is not true your guide wanted for you for over 15min and tried to called you but the phone number given was of.
Carlos(1 Review)
San Jose, United States
Verified booking
Travelled in group - 09/07/2024
Lamentablemente el guia no se presento en el punto de encuentro. Varias horas despues recibi un mensaje indicando los motivos de la cancelacion
Response from Guru
Buenas tardes lamentamos ver este tipo de mensajes cuando se consideró escribirles para explicarles que la cancelación del evento no estaba en nuestras manos
Buket(1 Review)
Innsbruck, Austria
Verified booking
Travelled in group - 20/06/2024
Tim(1 Review)
Bridgend, UK
Verified booking
Travelled in group - 17/06/2024
Great walking tour of Strasburg very interesting knowledgeable guide and with a taste of the local food to finish 😁👍