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Exploring Vatican City

4.72

    Generic

  • 5 stars
    88%
  • 4 stars
    8%
  • 3 stars
    2%
  • 2 stars
    1%
  • 1 stars
    1%

    By category

  • Professionalism
    4.69
  • Fun
    4.55
  • Expression
    4.62
  • Quality
    4.73
  • Route
    4.63
  • Arianna(5 Reviews)
    Rome
    Verified booking
    Travelled in group - 17/05/2024
  • Katja(8 Reviews)
    Leverkusen, Germany
    Verified booking
    Travelled in group - 05/05/2024
  • Joseph(8 Reviews)
    Provo, UT, USA
    Verified booking
    Travelled in group - 31/03/2024

    We learned a lot. So, that was good. The guide was pretty rude and condescending the whole time. Which we would have let slide until the end where we sorta felt bullied into tipping him more than we wanted and he also pulled someone from our group aside to berate him for either not having cash or not tipping him enough. This made us feel really uncomfortable.

    Response from Guru

    Dear Joseph. Glad to read your positive review about the tour, really upset to read the second part of it. On guruwalk website it is clearly indicated what is the minimum to pay not to offend a professional guide (we are art historians and archeologists that dedicate time to our lovely customers). It is not correct the term "tipping the guide" . As you know there is not upfront ticket, one tips waitors at the restaurant , taxi drivers at the end of the ride; the people that you mentioned wanted to leave an ammount of money that even an homeless would have refused. On the same guruwalk website it is written as well we accept cash only. No credit cards. Nobody is obliged to join our tour but if you it s enough to follow few simple rules unless, giving the same oportunity to others, in the future. It s importan that you know the guruwalk, not us, would consider the people you mentioned as customers with " bad behaviour" it s guruwalk decision not ours. Happy Easter!

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