Dear Jan.naus, Thank you for taking the time to review our services. We were disappointed to learn that the tour did not meet your expectations. After speaking with the tour guide, we were surprised to see the comment regarding "less serious" and "less information". The tour guide, was under the impression that everyone enjoyed the tour. Additionally, it was a small group, which allowed for ample opportunities for questions, as she is always extremely respectful and kind. It comes across as if you were reviewing a different tour. We are continually striving to enhance our services, as our ultimate goal is to provide the best possible experience for our guests. Your feedback and insights are highly valued by the Revolutours Team. Warm regards, The Revolutours Team
- 5 stars91%
- 4 stars7%
- 3 stars2%
- 2 stars0%
- 1 stars0%
Generic
- Professionalism4.92
- Fun4.87
- Expression4.89
- Quality4.88
- Route4.82
By category
- 6097 Heel, NetherlandsJan.naus(3 Reviews)Verified bookingResponse from GuruTravelled in group - 06/11/2024
- TorontoZipi(5 Reviews)Verified bookingTravelled in group - 01/09/2024
It was a nice experience to see the other side of porto with someone who knew where they were going.
- San DiegoAnthony(3 Reviews)Verified bookingResponse from GuruTravelled in group - 15/05/2024
Dear Anthony, We apologize that the tour did not meet your expectations. We always strive for our guests to enjoy their experience fully. We are pleased that the professionalism and the route received positive feedback in the internal review. Revolutours