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Pedaling Through Hanoi's Hidden Gems and Banana Island

4.73

    Generic

  • 5 stars
    87%
  • 4 stars
    10%
  • 3 stars
    2%
  • 2 stars
    0%
  • 1 stars
    1%

    By category

  • Professionalism
    4.78
  • Fun
    4.78
  • Expression
    4.71
  • Quality
    4.67
  • Route
    4.80
  • Monica(2 Reviews)
    Munich
    Verified booking
    Travelled in group - 16/09/2024
  • Franz(4 Reviews)
    Berlin
    Verified booking
    Travelled in group - 03/04/2024

    I picked this tour to get a different perspective of the city and because I had taken several biking tours in South East Asia, which I had fully enjoyed each time. Unfortunately, this one did not fully meet my expectations. The guide arrived late, failed to introduce himself at the beginning and almost did not provide any instructions to ensure the participants' safety while manoeuvring through the heavy Hanoi traffic by bike. He also did not wait for participants. Some of the stops indicated in the itinerary where either just passed by (Ho Chi Minh Mausoleum) or not visited at all (Train Street). Instead, more than half of the time was spent on Banana Island, where the guide presented random, partly doubtful anecdotes about the people living there and conducted an intermediate, seemingly forced questionnaire/excursion into the vegetation to be found there. This tour has a lot of potential and I would do it again, if the points mentioned above could be improved.

    Response from Guru

    Thank you for your review, we are not perfect and have many shortcomings that need to be improved in the future, but you should not compare our tour with other tours, Vietnam is different from Thailand, we have culture, other people, your country too, I hope you stop comparing and expecting something perfect, Thank you.

  • Tamara(1 Review)
    Verified booking
    Travelled in group - 16/03/2024

    The guide sent a message at some point the night before the tour cancelling due to personal reasons. Unfortunately I did not see the message until I arrived at the meeting location. He offered to reschedule 2 days later, but we were already leaving Hanoi by that time.

    Response from Guru

    Thank you very much for completing the trip with us and leaving a review. Hope it will help us better. Hope you have a good trip in Vietnam. If you want information about Ninh Binh, Ha Long, Sapa, Ha Giang tours,... then contact me via WhatsApp +84962819091 to get a 15% discount for your friends when coming to Vietnam.

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