- 5 stars82%
- 4 stars10%
- 3 stars5%
- 2 stars2%
- 1 stars1%
Generic
- Professionalism4.73
- Fun4.64
- Expression4.56
- Quality4.55
- Route4.69
By category
- 792 01 Bruntál-Bruntál 1, CzechiaEva(1 Review)Verified bookingTravelled in group - 06/05/2024
- Catriona(1 Review)Verified bookingTravelled in group - 29/02/2024
- SydneyKate(1 Review)Verified bookingResponse from GuruTravelled in group - 05/11/2023
We are sorry that the tour was not to your liking, our guides strive every day to improve. Due to the raison d'être of the tours, they cannot be just a historical talk, it is also necessary to introduce games as we have a very large audience who should feel comfortable. We can only say that if it was so difficult to understand our companion because she spoke so fast, she could have been told, or repeated as many times as necessary.
- PortoLiliana(1 Review)Verified bookingTravelled in group - 30/10/2023
The tour was ok... Well organized and we did go to the main points. But I wish I could feel true enthusiasm from the guide. She was a nice girl, but she didn't seem comfortable, natural or happy doing her job.
Response from GuruWe are sorry to hear that the tour was not to your liking, our colleagues are professionals who strive to provide the best guided tours. We are also sorry to hear that you feel that our colleague is not comfortable doing the tours, nothing could be further from the truth. Please bear in mind that it is not every day that we can be completely happy, and that our personal experiences also affect the way we conduct the tours, as we cannot hide them.
- BelfastPauline(1 Review)Verified bookingResponse from GuruTravelled in group - 06/10/2023
We are sorry that the tour was not to your liking, our guides are professionals in the sector who strive every day to improve the quality of the tours. We would like you to tell us what problem you had on the tour. Thank you.