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Essential Palma Free Tour

4.68

    Generic

  • 5 stars
    82%
  • 4 stars
    10%
  • 3 stars
    5%
  • 2 stars
    2%
  • 1 stars
    1%

    By category

  • Professionalism
    4.73
  • Fun
    4.64
  • Expression
    4.56
  • Quality
    4.55
  • Route
    4.69
  • Eva(1 Review)
    792 01 Bruntál-Bruntál 1, Czechia
    Verified booking
    Travelled in group - 06/05/2024
  • Catriona(1 Review)
    Verified booking
    Travelled in group - 29/02/2024
  • Kate(1 Review)
    Sydney
    Verified booking
    Travelled in group - 05/11/2023
    Response from Guru

    We are sorry that the tour was not to your liking, our guides strive every day to improve. Due to the raison d'être of the tours, they cannot be just a historical talk, it is also necessary to introduce games as we have a very large audience who should feel comfortable. We can only say that if it was so difficult to understand our companion because she spoke so fast, she could have been told, or repeated as many times as necessary.

  • Liliana(1 Review)
    Porto
    Verified booking
    Travelled in group - 30/10/2023

    The tour was ok... Well organized and we did go to the main points. But I wish I could feel true enthusiasm from the guide. She was a nice girl, but she didn't seem comfortable, natural or happy doing her job.

    Response from Guru

    We are sorry to hear that the tour was not to your liking, our colleagues are professionals who strive to provide the best guided tours. We are also sorry to hear that you feel that our colleague is not comfortable doing the tours, nothing could be further from the truth. Please bear in mind that it is not every day that we can be completely happy, and that our personal experiences also affect the way we conduct the tours, as we cannot hide them.

  • Pauline(1 Review)
    Belfast
    Verified booking
    Travelled in group - 06/10/2023
    Response from Guru

    We are sorry that the tour was not to your liking, our guides are professionals in the sector who strive every day to improve the quality of the tours. We would like you to tell us what problem you had on the tour. Thank you.

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