Interesting facts about Bratislava. The tour guide gave a lot of good information but was a bit hard to understand at times.
- 5 stars80%
- 4 stars12%
- 3 stars6%
- 2 stars1%
- 1 stars1%
Generic
- Professionalism4.78
- Fun4.50
- Expression4.65
- Quality4.63
- Route4.66
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- Baltimore, MD, USABrooke(6 Reviews)Verified bookingTravelled in group - 12/01/2024
Remi was very, very sweet, friendly, and kind; however, I was disappointed to learn that he had only been in Bratislava since September 2023 (my tour was in January 2024). I feel there was not as much information included in this tour as others I have attended, and there were multiple questions Remi could not answer. It is for these reasons I prefer to have a local/native tour guide or one whom has lived in the area for many years. The route of the tour, though, was very nice and gave me a great idea of Bratislava’s layout for my future exploring. I believe the tour could be improved by incorporating a short 10-15 minute coffee/toilet break midway through (especially during the winters) and by providing participants with a list/PDF of local recommendations before or after the tour.
Response from GuruHi Brooke, thank you for reaching out. We value your feedback and understand your preference for a guide with more local experience. Although our guide in Bratislava is relatively new, the positive reviews reflect the effort to create a great experience. We acknowledge your concerns about the tour content and unanswered questions. At the tour’s end, the guide provided a QR Code with a comprehensive PDF document containing city information. Regarding the coffee break, with only four participants, the guide checked with them, and everyone agreed to continue without a break. The guide is always open to accommodating the group’s needs. We are dedicated to improvement, and your insights are invaluable. Thank you for sharing your thoughts; we’ll consider these points to enhance our services.