Jalatlaco, street art free tour

My boyfriend and i booked this tour one day in advance, and received a confusing/conflicting text the morning of (stating that the tour was 2 hours earlier than it was, and starting in a different location). I inquired and all was clarified, but when we arrived (a few minutes late - which i had messaged about in advance) the tour had already left! It turns out another tour being offered at the same time was canceled, and those people just switched over to our street art tour. The tour guide didn't even bother to check whether the people who had reserved her tour had arrived, and just left. A third friend went to the wrong starting place, given the confusion, and was also left behind. There she met a fourth person who had also booked this tour and got left. So, 0 of the 4 of us who actually made this reservation got to take the tour...