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Free Gangnam Walking Tour

4.86

    Generic

  • 5 stars
    92%
  • 4 stars
    6%
  • 3 stars
    1%
  • 2 stars
    1%
  • 1 stars
    0%

    By category

  • Professionalism
    4.87
  • Fun
    4.72
  • Expression
    4.87
  • Quality
    4.82
  • Route
    4.63
  • Martin(1 Review)
    Gold Coast
    Verified booking
    Travelled in group - 15/10/2024

    In general all the free walking tours that I did around the globe there is a consideration time around 5-10 minutes for those ones who are running late. Is understandable that is not nice keeping another people waiting but we are not locals and sometimes to get into a place we face some issues. In this case was me who was running late, but I texted Marko telling him that I was close and I was 5 minutes late. Instead of being nice and wait, they left without me. I had no wifi, and he just sent a video saying “we are here”. Impossible to me to know exactly which way to go when I reach the street. I was lucky and after walking around I found the group. I guess he was in a rush to finish the tour, also in some stops he didn’t even care if the whole group finish to get there through some stairs and he started talking with everybody there. We can’t just push people, he needs to be patience and regroup everyone and then continue. Apart of that, places and info was just ok. Not really worth it.

    Response from Guru

    Hello Martin. You were almost 20 minutes late. I sent you our location and a video of where we are located. It is not nice from you to ask 12 people to wait for you for 20 minutes. Also, twice during the tour we all had to wait for you because you took too much time to look around the sites. Please understand that the tour will take too long if we don't stick to the schedule. Also I was talking with the whole group when you arrived 20 minutes late so its was hard to answer your message. I suggest you do private tours for yourself from now on. This way you will not make everyone wait for you and also the tour guide can tailor the tour to your specific needs.

  • Emma(1 Review)
    Melbourne
    Verified booking
    Travelled in group - 14/01/2024

    The tour guide was friendly and knowledgeable however struggled with time management and as a result half of the tour was skipped. I missed out on seeing and doing things that I wanted to because of this.

    Response from Guru

    Dear guest, I wanted to clarify to you that we have only missed the last stop on the tour and not half of the tour. Due to the heavy rain towards the end of the tour and the fact that over 3 hours have passed from the beginning of the tour I was not able to show you the last stop of the tour. This rarely happens in my tours. I do apologize for not being able to present you the last stop of the tour. It is very sad for me to see such harsh review like yours even though I have dedicated over three hours of my Sunday morning to provide a great experience for the whole group.

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