Good afternoon, Catarina. We are sorry that the tour was not to your liking, our colleagues are true professionals who strive every day to improve the visits so that the experience is extraordinary. We are also sorry that you found it difficult to understand our guide. On many occasions, our colleagues get so excited talking about their cities that it can be a bit complicated if you don't speak the language.
- 5 stars82%
- 4 stars10%
- 3 stars5%
- 2 stars2%
- 1 stars1%
Generic
- Professionalism4.73
- Fun4.64
- Expression4.56
- Quality4.55
- Route4.69
By category
- Malmö, SwedenCatarina (3 Reviews)Verified bookingResponse from GuruTravelled in group - 06/04/2024
- A CoruñaKirsten(1 Review)Verified bookingResponse from GuruTravelled in group - 12/02/2024
We are sorry that the tour was not completely to your liking. Sometimes our colleagues get so excited about having to explain the history of their city that they lose track or speak too quickly. If at any time I needed to clarify some type of information, I could have asked our colleague.
- Vilvoorde, BelgiumKatleen(1 Review)Verified bookingResponse from GuruTravelled in group - 06/10/2023
We are sorry that the tour was not to your liking, our guides are professionals in the sector who strive every day to improve the quality of the tours. It is normal that I did not have time to go around or take photos, since the tour is not made with that function. They are tours of a historical nature in which we seek to help them understand the place where they are with the help of local guides. If you wanted another type of tour, perhaps one with different characteristics, you could have requested a private tour.