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Best of Porto: English Tour in Small Group

4.91

    Generic

  • 5 stars
    92%
  • 4 stars
    5%
  • 3 stars
    1%
  • 2 stars
    1%
  • 1 stars
    1%

    By category

  • Professionalism
    4.91
  • Fun
    4.88
  • Expression
    4.88
  • Quality
    4.91
  • Route
    4.90
  • Joseph(2 Reviews)
    Tenafly, NJ 07670, USA
    Verified booking
    Travelled in group - 04/09/2024

    The majority of the tour was fine and our guide, Arthur, was fun and knowledgable. However, the tour was advertised to stop and discuss the Jewish Quarter of Porto but our guide walked right through it without mentioning a thing. When I asked him at the end of the tour, he said that he has stopped mentioning the centuries old Jewish presence in Porto since October 2023 due to the conflict in Israel. He said that he noticed people got uncomfortable when he talked about Jews so he stopped doing so and so did other guides. This was pretty gross and surprising to hear. It is not ok to erase Jewish history because of current political situations. Consider supporting another platform that recognizes and shares a complete history of Porto.

  • Verified booking
    Travelled in group - 05/11/2022
  • Rosa(3 Reviews)
    Ferrol
    Verified booking
    Travelled in group - 13/08/2022

    I would not repeat this tour. I missed a couple of places in the itinerary and the communication style of the tour disappointed me.

  • Ebru(1 Review)
    Frankfurt
    Verified booking
    Travelled in group - 29/05/2022
    Response from Guru

    Hi Ebru, I hope you are well. We have tried to contact you to gather a bit more información about your experience. In your internal review you mentioned that the group was huge. However, the tour had a total of 28 people. Pedro, the guide, is one of the best tour guides in the city, and he used microphone during the tour to manage sure everyone heard him. So it surprised us that you didn’t enjoy the tour and qualify us with a 2 stars review because you couldn’t listen because of the big group. We are so sorry that you couldn’t enjoy our tour because is the best tour in the city as you could see in the reviews. Hope you visit again Optimus tours have a lovely trip.

  • Tracy(1 Review)
    Toronto
    Verified booking
    Travelled in group - 11/05/2022

    Disappointing for anyone who has a genuine interest in learning the fascinating history of the area and seeks knowledge and professionalism from their guide.

EnglishEnglish

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