Ted, what happened? We don't know what went wrong. If you could give us some feedback please
- 5 stars84%
- 4 stars11%
- 3 stars3%
- 2 stars1%
- 1 stars1%
Generic
- Professionalism4.93
- Fun4.61
- Expression4.82
- Quality4.90
- Route4.65
By category
- Ted Kim(1 Review)Verified bookingResponse from GuruTravelled in group - 29/05/2024
- AlicanteRamón(1 Review)Verified bookingTravelled in group - 31/01/2024
- Paul(1 Review)Verified bookingTravelled in group - 08/10/2023
This tour group was around 40 in number. We frequently bumped into other groups of similar sixe and at one point the guides were talking to their customers in different languages. Add to that the busyness of the area, people on mobile phones and children playing, crying and / or yelling, it kakes for a very stressful experience.
Response from GuruPaul, we close group with 35 people counting that usually 15% don't show. Law in Malta allows for groups of 52 passengers per guide. Please keep in mind you are visiting a UNESCO city in high season. You are to expect lots of people in the streets
- Frank(1 Review)Verified bookingTravelled in group - 03/09/2022
Die Führung, die ich erlebt habe war sehr detailreich und detailverliebt. Ich würde es nur empfehlen, wenn man wirklich tief an den Themen, vor allem der Geschichte interessiert ist.
Response from GuruDear Frank. We respect your opinion but you should have read the description of the tour before booking. This is a historical tour. You did the tour on the 1st and there are comments of 5 starts on the date, from people who read de description and appreciated the knowledge and effort. This was not the tour for you and that is on you
- ViennaAlexander(1 Review)Verified bookingTravelled in group - 21/07/2022
Unfortunately, this was the worst free tour I have been on so far. The guide greeted everyone by saying that „the free tour is not actually free“ and then delivered the informtation in a very chaotic way barely scratching the surface of Valetta‘s Wikipedia article.
Response from GuruDear Alexander, you mention 3 times in the private comments that the guide said "free tours are not free". Maybe you are aware but not everyone is. And she said is not free for her since she has to pay the platform for your attendance and asked you if you decide to leave to let her know. People doing the full tour and leaving just before last stop, unluckily is a reality. On top of that, please refer to the recommendation of guruwalk to the gurus: they recommend saying this at the start and end of the tour! I will send it to you by email. This makes me think you are not familiar with free tours. We understand is easier when history is delivered linearly, but usually during the tour we relate it to the buildings and squares we are standing. What we can assure to you is that her knowledge is not Wikipedia's! She is a professional with experience and great reviews. We wonder how much limited your experience the fact that you didn't like to be reminded that free tours are not free.