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Welcome to Prague! (Old Town, Jewish Quarter and Charles Bridge)

4.87

    Generic

  • 5 stars
    92%
  • 4 stars
    5%
  • 3 stars
    1%
  • 2 stars
    1%
  • 1 stars
    1%

    By category

  • Professionalism
    4.93
  • Fun
    4.80
  • Expression
    4.90
  • Quality
    4.82
  • Route
    4.84
  • Krzysztof(1 Review)
    Warsaw
    Verified booking
    Travelled in group - 30/11/2024

    There is 20 min break for a coffee, which I did not like

    Response from Guru

    20min of break during a 2h45m long tour is absolutely normal, especially during the winter. We don't understand why your rating was 2 stars just because of a break.🤔

  • Rohit(3 Reviews)
    London
    Verified booking
    Travelled in group - 10/10/2024

    We didn’t enjoy the tour as it felt bit disconnected and rushed. Having experienced multiple guruwalk tours in other cities, this one didn’t match the expectation.

    Response from Guru

    Hello Rohit, We’re sorry to hear that you didn’t enjoy the tour. We’ve shared your feedback with the guide. Striking a balance between professionalism and friendliness can sometimes be challenging, as every customer prefers a different approach. It seems our guide leaned too much toward professionalism, when you were hoping for a friendlier experience. Nevertheless, we hope the tour provided you with the rich backstory of the beautiful city of Prague, that you learned about the significance of its many monuments, and that you left with great memories.

  • John(2 Reviews)
    Athens
    Verified booking
    Travelled in group - 10/06/2024

    Average experience. Sure it can be improved.

  • Raphael(12 Reviews)
    Doha
    Verified booking
    Travelled in group - 27/04/2022
  • Isaías(1 Review)
    Mexico City
    Verified booking
    Travelled in group - 18/01/2022
    Response from Guru

    Hello Isaías, Thank you for your review. We always try to provide the best tour possible. We are sorry to hear that it wasn't enough and you didn't find the tour enjoyable. We've sent your private feedback to the guide who took you around the city. Please feel free to contact us through the GuruWalk chat, we will happily answer any questions you have about Prague. Next time you come to Prague don't hesitate to join us again. We'll happily let you join our tour completely for FREE as a compensation for your bad experience. Vaclav