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Free Tour Bilbao Historic - WITH RADIOGUIDE INCLUDED!

4.65

    Generic

  • 5 stars
    74%
  • 4 stars
    15%
  • 3 stars
    7%
  • 2 stars
    2%
  • 1 stars
    2%

    By category

  • Professionalism
    4.67
  • Fun
    4.57
  • Expression
    4.64
  • Quality
    4.62
  • Route
    4.58
  • Áine(1 Review)
    Dublin
    Verified booking
    Travelled in group - 17/09/2024

    Our guide was an enthusiastic history buff, but unfortunately he spent too much time on unnecessary details which resulted in the tour going over time and some participants leaving !

    Response from Guru

    Good afternoon, Áine. Thank you very much for your comment. We are sorry that the tour was not to your liking, our colleagues are great professionals who strive every day to improve the tours. On many occasions it happens that our colleagues get so excited talking about the history of their city that they can ramble. Anyway, we are delighted with our colleague's work.

  • Stella(1 Review)
    Patras, Greece
    Verified booking
    Travelled in group - 15/09/2024

    The tour was awful. The guide was really tiring, it lasted longer than expected and the guide omitted basic things, however he insisted on secondary matters. Bad English!

    Response from Guru

    Good afternoon, Stella. We are sorry that the tour was not to your liking. Our colleagues are true professionals who strive every day to improve the tours to offer you the best experiences. We are very sorry that the tour lasted longer than the established time. On many occasions, our companions get very excited talking about the history of their city and may exceed the time limit of the tour. On the other hand, it is not that we have bad English, it is that it is not our mother tongue.

  • Torben(1 Review)
    Verified booking
    Travelled in group - 05/06/2024
    Response from Guru

    Good afternoon, Torben. We are sorry that the tour was not to your liking, we simply remind you that you signed up for a tour whose name was Historic Bilbao, obviously we were going to talk about history for two and a half hours, if your intention was not to be given so many details On this topic, I could always have booked any of our other tours.

  • Meagan(1 Review)
    Verified booking
    Travelled in group - 10/08/2023
  • Christine(1 Review)
    Cardiff
    Verified booking
    Travelled in group - 10/05/2023
    Response from Guru

    We are very sorry that the tour with our partner Saioa was not to your liking, we appreciate your comments as they help us to improve. Our guides are professionals in the sector who strive every day to do an excellent job. However, on many occasions enthusiasm can lead our guides to speak faster, but if you need that to change, you can always talk to the guide and the problem will be solved. We hope that you will come back to us in the future and that your view of the tour will change completely.

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