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Essential Santiago with a Local Expert

4.85

    Generic

  • 5 stars
    94%
  • 4 stars
    3%
  • 3 stars
    1%
  • 2 stars
    1%
  • 1 stars
    1%

    By category

  • Professionalism
    4.91
  • Fun
    4.79
  • Expression
    4.89
  • Quality
    4.93
  • Route
    4.87
  • Shane(3 Reviews)
    Buenos Aires
    Verified booking
    Travelled in group - 11/01/2025

    We took a the Santiago city center walking tour with Carlos in December 2024. I had previously taken one with another guide a few years ago, and I remember that I had thoroughly enjoyed it. However, Carlos focused extensively on questions of public safety and migration, which distracted from the actual information and history that the tour should have focused on. While most guides in Latin America will start with a brief disclaimer regarding public safety, it was quite overkill with Carlos, who stressed this point continuously throughout the tour. In addition, he also stressed that a lot of contemporary problems in Chile stemmed from recent migrants, particularly from Venezuela. While this may be true in part, he cited a lot of dubious data and failed to explain both sides of the argument. For example, he claimed that Chile's social services had become overwhelmed due to an increase in its population from 17 million to 21 million in the past decade. However, while he conveyed that this was entirely due to migration, in fact, half was due to natural increase and half was due to migrants. He also blamed many migrants for not integrating into Chilean society, but failed to mention the difficulties that many migrants face in Chile, which often denies migrants residency permits and working papers much more frequently than neighboring countries, such as Argentina and Brasil, which have faced far fewer problems integrating Venezuelan migrants into their societies. In the end, the tour lacked historical explanations, substance, and context related to what we were actually seeing, which were overshadowed by his constant warnings of how dangerous Santiago had become and about the negative impact of migrants on the country.

  • Sirin (1 Review)
    Verified booking
    Travelled in group - 25/12/2024

    Carlos was at the tour a good and friendly guide, but he showed up on Christmas some unethical behaviour what we never experienced before. He complained on another tourist on the payment and this should never happen on a „free walking tour“. This misses completely the intention of it. It’s very pity, but I won’t recommend this again.

  • Enzo(1 Review)
    Rotterdam
    Verified booking
    Travelled in group - 26/11/2024

    You have to wait a long time, 45 min of waiting in first 1,5 hour of the tour… also very big group. But good explanation when they provide some info

  • Elria(1 Review)
    Cape Town
    Verified booking
    Travelled in group - 09/10/2024
  • Vinicius(1 Review)
    Verified booking
    Travelled in group - 07/03/2024

    The tour was really good, I REALLY enjoyed it and the tour guide. But the end was totaly disapointing! I only had large notes and didn't want to give 20.000 pesos to a "FREE" tour. Because of that the guide refused to accept my money because he said It was "too little", it was really humiliating. You guys can't call yourselves "FREE" and do things like that. I've been to free walking tours all over the world and never seen this before. Unfortunally I can't recomend this tour to anyone.

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