They accepted the booking but didn’t show up. Later replied to my messages, stating that minimum booking amount is required to book the tour
Response from GuruDear Isham, Thank you for your message. We sincerely apologize for any confusion or inconvenience caused. We were on the river nearby and ready to assist; however, as stated in the tour description, confirmation of the booking requires payment for the kayak rental in advance. This ensures we can allocate the necessary resources and provide the best experience for all our guests. If you'd like to reschedule or have any further questions, please don’t hesitate to reach out. We value your interest and hope to welcome you soon for a wonderful adventure. Thank you for your understanding. Best regards, Manuel Ramón 0034642624348
