She keep demanding I cancel numerous times because she was going to be out of town. I contacted you and GuruWalk said she need to cancel tour. She contacted me again on day of tour to have me cancel again.
Response from GuruI regret the communications which caused this sad misunderstanding. Since February 2024, when the subject booking was first made, I informed you quite soon that I would be out of Hong Kong and requested you to cancel the booking. This is out of goodwill, as you have rightly said that I could cancel it myself. You informed me, thanked me and asked me to refer you to other tours in HK that you could go and I immediately did that. You then thanked me again and I wished you a great trip in HK and you wished me well too. Perhaps, our above exchanges were somehow neglected when you wrote the above review. So, anyways, I still wish uiu a great trip in HK.