I booked 3pm tour and nobody was there then. I checked and it was changed to 11.30 when I was on the plane so it was a waste of time and I was a bit pissed off. We set our schedule for the first day here and had to change it.
Response from GuruHi Mark, unfortunate that you were not able to join our tour. We usually have a tour at 11:30 & 15:00. We always send multiple confirmations upfront to avoid the situation you described. Hope you enjoyed the rest of your stay!