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Recoleta Cemetery

4.78

    Generic

  • 5 stars
    94%
  • 4 stars
    0%
  • 3 stars
    0%
  • 2 stars
    0%
  • 1 stars
    6%

    By category

  • Professionalism
    4.76
  • Fun
    4.79
  • Expression
    4.82
  • Quality
    4.75
  • Route
    4.84
  • Yana(1 Review)
    New York
    Verified booking
    Travelled in group - 07/01/2024

    The guru never showed up, nor contacted to cancel the tour which is very disrespectful. There were other people that booked the tour and were very disappointed as well.

    Response from Guru

    Dear Yana, thank you for your comment. Guru Walk tours have to be confirmed to actually take place. Please be informed about this when booking any other tour here with other people. I did not confirm the tour on purpose. Its sad you call this disrespectful. Its a free activity which never was confirmed. As you can read from any other review I have gotten, whenever my tours are confirmed I show up, on time, and give my best. Best regards, Hanne

  • Rosie(4 Reviews)
    Leeds
    Verified booking
    Travelled in group - 26/05/2023
    Response from Guru

    Hi Rosie, I'm so sorry I could either check the app to really your message. I when an event takes place it will always be confirmed. I communicate with the attendees personally and with 3 automatic friendly reminders on every occasion. Unfortunately this time I had no access to my phone do to tecnical issues. I'm sorry again. Best, Hanne

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