Free Tour of the best and authentic of Seoul: local life and history

4.24

Generic

5 stars
70%
4 stars
17%
3 stars
6%
2 stars
3%
1 stars
4%

By category

Professionalism
4.40
Fun
4.18
Expression
4.43
Quality
4.51
Route
4.31

Line(1 Review)
Copenhagen
Verified booking
Travelled in group - 02/11/2024
Tom(1 Review)
New York
Verified booking
Travelled in group - 21/08/2024
Piotr(2 Reviews)
Warsaw
Verified booking
Travelled in group - 15/08/2024
Ot is a pitty the guide canceled the tour last minute
Response from Guru
We did not cancel last minute we warned you 24 hours before
LARA(3 Reviews)
Brescia, Province of Brescia, Italy
Verified booking
Travelled in group - 13/08/2024
Non ha risposto nemmeno in whatsapp
Angela(8 Reviews)
Sydney
Verified booking
Travelled in group - 23/06/2024
Tour started late. Anna did not care about the group. She would cross the road first and not even bother to check that everyone was getting across the road safely. She did not care to engage with all of the group, selecting a few walkers and connecting with them only. Did not bother to project her voice so everyone could hear her. In all my travels and tours, I'm sorry this was towards the bottom of the barrel.
Response from Guru
Thank you for your review. We take all feedback seriously, as it helps us improve our services. However, we do not agree with your assessment of Anna. Our guides are committed to ensuring the safety and enjoyment of all participants. We haven't received similar complaints about Anna before, and her consistent dedication to her groups is well-documented. We regret that your experience did not meet your expectations and will review this internally to ensure every guest has a positive experience. Thank you for bringing this to our attention.