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Edinburgh Essentials - Best Historic Free Walking Tour

4.83

    Generic

  • 5 stars
    85%
  • 4 stars
    10%
  • 3 stars
    3%
  • 2 stars
    1%
  • 1 stars
    1%

    By category

  • Professionalism
    4.89
  • Fun
    4.76
  • Expression
    4.83
  • Quality
    4.84
  • Route
    4.70
  • Denise(1 Review)
    Leduc, AB, Canada
    Verified booking
    Travelled in group - 16/09/2024

    Very disappointing tour cancelled because someone else did not show up.

  • Daygrove(1 Review)
    Verified booking
    Travelled in group - 27/08/2024

    Disappointed with the tour guide.

  • Julia (5 Reviews)
    Haifa, Israel
    Verified booking
    Travelled in group - 07/08/2024

    We couldn't understand guru, left the tour at the beginning.

  • Satsheel(2 Reviews)
    Verified booking
    Travelled in group - 07/08/2024

    Sorry but felt like a waste of my time. The expert spoke a lot but mostly tangential and not related to the tour. Was bored in 15 minutes but stayed out of respect. So much history in the city that they could use. Improve stops.

    Response from Guru

    Thank you for taking the time to review us in Edinburgh. We really appreciate your feedback as it helps us to continue making improvements tours. We were saddened to learn that the tour did not meet your expectations. All the guides we work with are very passionate and enthusiastic individuals but, unfortunately, their personal tour style does not always match every individual guest’s tastes. It is regrettable to hear that in this instance you felt that the guide’s style was not in line with your preferences. Thank you once again for taking the time to share your thoughts with us. We hope this experience will not prevent you from joining us again in the future.

  • Audrey(1 Review)
    Richboro, PA 18954, USA
    Verified booking
    Travelled in group - 07/08/2024

    Could not hear him and we left.

    Response from Guru

    Grazie mille per aver dedicato del tempo a condividere i suoi pensieri con noi. Ci dispiace sinceramente che il tour non abbia soddisfatto le sue aspettative. Ci rammarichiamo che ci siano stati problemi nell’ascoltare la guida e che questo abbia influenzato la sua esperienza. Prendiamo molto sul serio i feedback dei nostri clienti e lavoreremo per migliorare i nostri servizi in futuro. Speriamo che questo inconveniente non le impedisca di darci un’altra possibilità e di tornare a partecipare a uno dei nostri tour. Saremo lieti di accoglierla nuovamente e di offrirle un’esperienza migliore.