- 5 stars92%
- 4 stars5%
- 3 stars1%
- 2 stars1%
- 1 stars1%
Generic
- Professionalism4.93
- Fun4.80
- Expression4.90
- Quality4.82
- Route4.84
By category
- HyderabadAbhishek(1 Review)Verified bookingTravelled in group - 23/08/2024
- 21100 Varese, VA, ItalyAlok(3 Reviews)Verified bookingTravelled in group - 01/04/2024
Jan made comments that we felt were racist towards brown skins. He told the group that Prague has a lot of Indians doing the odd jobs such as dishwashing. He knew we are Indians, we told him that in the introduction; he still had audacity to make those comments in the group. Common, man, we're tourists helping you and your country pay bills, show some respect. Even if you have some personal buttlers at home, don't say that out loud, it could offend a larger group. However, I can quote 5 such incidents in Prague in a matter of a day where people were profiling me for my skin colour. Risking of making the same mistake of generalization myself, I think racism towards brown skinned people is common in Prague (I remember Vir Das's tweet too). I will never visit Prague again. Greate history in Prague. But all useless if you can't respect and include everyone.
Response from GuruHello Alok, We sincerely apologize for the experience you had during our Free Walking Tour. We have discussed the matter with Jan, and we want to assure you that there was no ill-intent in his response regarding migration to the Czech Republic. Jan did not mean to target or diminish any specific nationalities while discussing countries affected by Czech immigration policies. It's regrettable if his mention of certain jobs as "service work" came across as condescending. Please understand that our team, including Jan, holds immense respect for all professions within the tourism industry. Jan acknowledges the need for greater sensitivity on complex issues like this in the future. We are sorry that your negative experiences in Prague have led you to believe that traveling here does not meet your standards. Please know that we strive to provide enriching experiences for all our visitors and deeply value your feedback. Warm regards, Vaclav, Valery, and Nico
- LisbonLenka(2 Reviews)Verified bookingTravelled in group - 14/12/2023
I ordered the tour for a friend from abroad as I thought it will be a nice introduction to a Prague’s history. She was very disappointed as she told me the guide didn’t tell any interesting information or dates about Prague and its history. He wasn’t professional. My friend left after an hour, because it wasn’t interesting.
- KrakówAnjali(2 Reviews)Verified bookingTravelled in group - 03/07/2023
- StuttgartDavid(1 Review)Verified bookingTravelled in group - 11/04/2022