I travelled across London to take this tour. 1.5hrs later as I arrived in Camden i received a message to say the guru couldn't make it due to the rail strike. Disappointed is an understatement. The guru would have known about the rail strike and could have at least advised the day before. I wasted a whole day.
- 5 stars68%
- 4 stars16%
- 3 stars10%
- 2 stars2%
- 1 stars4%
Generic
- Professionalism4.75
- Fun4.55
- Expression4.63
- Quality4.73
- Route4.64
By category
- Palmerston North, New ZealandShirley(3 Reviews)Verified bookingTravelled in group - 07/05/2024
- EdinburghFiona(16 Reviews)Verified bookingTravelled in group - 08/02/2024
Tour was cancelled 30 minutes before it was due to start.
Response from GuruFirst of all, thank you for booking with Free Walking Tour London. The tour was cancelled due to a logistic problem that day. We are deeply sorry about this experience and will do our best to enhance our service. Kind regards.
- MadridBlanca(7 Reviews)Verified bookingResponse from GuruTravelled in group - 14/10/2023
En primer lugar, gracias por reservar con Free Walking Tour London. Lamentamos enormemente si ha tenido una mala experiencia con nosotros. Haremos lo que esté en nuestra mano para seguir mejorando. Un saludo.
- ManchesterBill(2 Reviews)Verified bookingTravelled in group - 07/09/2023
- Stratford, CT, USALisa(2 Reviews)Verified bookingTravelled in group - 06/09/2023
Very disappointed. We waited for 1/2 hour with 2 other groups and Guru never showed up.