The original free local craft tour in the villages around Antigua

Pablo is very knowledgeable and passionate about what he does, and clearly loves sharing his knowledge with others. The tour itself is a visit to 3 locations, a chocolate workshop where they teach you how they make the chocolate and offer some tastings, an alcohol-fabrication place with some tastings, and a jade workshop. While there is an option to buy at all stops, there was no pressure to do so - I bought some chocolate and left a small tip at the alcohol place to compensate for the tastings. Because of this, I truly wish I could give him five stars. Unfortunately, Pablo can also be very hotheaded, disrespectful and Xenophobic. At one point in the tour, he explained to us that all Jews are the problem (we were discussing how Guatemalan companies struggle, especially with foreigners from around the world with better business sense and experience come in with the same business concept and do better than their Guatemalan-owned competitors, and suddenly Jews were the ones at fault, and are horrible people), that all French are arrogant and disrespectful, etc. At some point, a French couple spoke to Pablo alone. I hope they will leave a review to show their side of the story, as I can only explain what the rest of the participants saw and experienced. While none of us heard the beginning of the conversation, it seemed like they had simply misunderstood the concept of the tour and asked him about it. Instead of simply explaining the tour and maybe apologizing for the misunderstanding, Pablo clearly escalated the issue unnecessarily, yelling at them that they are horrible, stupid, disrespectful people, and that they should get out. Clearly uninterested in an argument, they left, even though we were in a random village and they had no idea how to get back to Antigua. To explain his side of the story, he told us that they were stupid and arrogant, and had been disrespectful the entire tour, and that this is true of all French people. While none of us had fully heard what caused the argument, we had been around the rest of the tour and had not noticed any signs of disrespect at any point prior to this - they had been friendly with everyone and respectful the whole time. We were then forced to wait at this last stop for another 10 minutes, as Pablo did not want to pass by them on the street, even though they clearly had no interest in an argument. After 10 minutes, we had all had enough and basically forced the issue that it was time to leave. When ALL people from certain cultures, backgrounds, or countries are blamed for a few bad apples, and when disagreements are escalated rather than de-escalated, I cannot in good conscience recommend him as a guide. While the first two stops were great, we all left the tour quite uncomfortable and with a bad taste, unsure of how to react or if we could safely give our opinions without repercussions.

I am really impressed by the evil that there is in people, to the people who read this negative and toxic review out of context ignore it, I am not going to attack you, or insult you, nor am I going to lower myself with you, but to the people who read everything that this unhinged, sick woman says, do not pay attention to her! She was part of the tour of towns around antigua that I had yesterday together with the man from France who attacked me so much verbally and who called me stupid, and who started the problem, and now this person named janina is lying about what happened yesterday, giving the reason to these people who are not happy inside and who have hate in their heart, this person accuses me of being xenophobic, impulsive, and disrespectful, the majority of visitors who have taken my tours have been satisfied and happy with my work, if I were xenophobic impulsive and disrespectful no one would come to my tours, I am a person of values and principles instilled by my parents, lying is not. Well, and I do not have xenophobia towards people you are out of context, my biggest sin was to do my job well, I behaved very kindly with all of you and I noticed that none of you were interested, I pushed you and the other two were stoned because I felt the smell of marijuana, which is a real danger, I do not know why they take my tours if they arrived in a state of. Drug addiction and drunk , I saw them stoned , I don't know how they take tours in that state

The guide was drunk. He was super agressive with us, About the tour, it’s only a shopping tour. We came to different shops to buy, chocolates or things like that. Not interesting, and we didn’t learn things about Guatemala. When i ask the guide if we were doing only « a shopping tour » he ordered me to quit the group. We quit the group in a place super dangerous for us, so i don’t recomand.

To the people who read this comment out of place what this man says is a total lie, I was not drunk those who were drunk and drugged were them, I did my job as a professional, since they started the tour showed their dissatisfaction, and I want to clarify rude and disrespectful, hateful, that my tour is not any "shopping" tour ignorant from the beginning I was clear what my tour was about, I respectfully told you that if you did not like it you could leave, you are a liar, I never offended you at any time, on the contrary you and your partner attacked me calling me stupid, the aggressive one was you, liar, you took the whole tour, disrespectful and disrespectful, besides your partner did not speak English or Spanish, besides I am calm because I have not offended anyone...

Before the tour, I received a group message from Pablo, saying: "ERRATIC PEOPLE ARE NOT WELCOME TO MY TOUR; UNSTABLE PEOPLE DON'T COME". That was likely a sign that this tour was not going to be amazing. Still, I went, and there was one other person on the tour with me. We were taken on a chicken bus to two villages nearby, and the highlights were probably a cacao store where they showed us the process to make chocolate, a jade shop where they were making jade (although I feel like the point of bringing us there is to give business to the shop), and a woodworking shop. Very cool spots. However, from the tourguide himself, I didn't learn much, and he was racist. He complained about people from certain places in the world, and he complained a lot about his past customers. A lot of complaining and negativity, and both the other person on the tour and I were uncomfortable with his behavior. In addition, the tour ended MUCH later than the website said, we started around 1:15PM and ended at 4:30PM. That's too long for a tour like this. I wouldn't recommend this tour at all.

to all the people who read this absurd and meaningless comment to ignore it, since I am calm because I know that I did my job well, and at no time have I been racist towards anyone, much less have I offended anyone, and I have no It's my fault that I am touched by sick people who carry resentment in their hearts, and for this very reason, people like the one who made this negative review that affect my work and harm me, I have put some rules in my description as well as in the automatic messages of that the people who take the tours show good behavior, because as people we deserve respect, and to the person who made the comment ANDREA: AT NO TIME DO I OFFEND, ON THE CONTRARY EVERYTHING YOU SAY IS A LIE, AND I BEHAVE VERY KIND AND KIND TO YOU, ANOTHER THING I WANT TO CLARIFY MY TOUR IS NOT ANY "SHOPPING" TOUR IS NOT TO BENEFIT ANYONE, IF I TAKE PEOPLE THERE IT IS SO THEY CAN LEARN THE WORK OF THE ARTISANS, BUT THERE ARE PEOPLE LIKE YOU WHO DO NOT UNDERSTAND IT THERE ARE PEOPLE WHO HAVE ASKED ME WHY I HAVE THOSE RULES BEFORE THE TOUR AND I TELL THEM THAT BECAUSE OF CERTAIN PEOPLE WHO HAVE NO EDUCATION OR RESPECT, WHO TRY TO HUMILIATE YOU, WHO TAKE ADVANTAGE, AND I'M NOT GOING TO GENERALIZE, BECAUSE IF YOU GO TAKING THE TOUR IS BECAUSE YOU ARE INTERESTED, BECAUSE BELIEVE ME THE MAJORITY OF PEOPLE WHO READ THIS NEGATIVE REVIEW IS VERY DIFFICULT WHEN YOU HAVE PEOPLE WHO IGNORE YOUR EXPLANATIONS, OR ARE NOT INTERESTED IN YOUR WORK AND DO NOT KNOW HOW TO VALUE IT... IN ANY WAY. MOMENT I HAVE BEEN RACIST TOWARDS YOU, I TREAT EVERYONE EQUALLY AND THE PEOPLE WHO HAVE TAKEN MY TOURS CAN ATTESTIATE THAT I DON'T KNOW WHERE YOU GOT THAT I WAS RACIST, FROM THE MOMENT YOU ARRIVED I REALIZED THAT YOU WERE A RACIST. WEIRD, AND THAT HE WAS NOT KIND, PROBLEMATIC THAT THE REST OF THE GROUP WAS DISSATISFIED WITH MY WORK IS A LIE, BUT THAT DOESN'T AFFECT ME BECAUSE I DID MY WORK I'M NOT TO BLAME THAT YOU DIDN'T LIKE MY EXPLANATIONS, HE DIDN'T LEARN ANYTHING HE SAYS, WHEN I STRIVED TO EXPLAIN ALL THE IMPORTANT POINTS. a todas las personas que lean este comentario absurdo y sin sentido hacer caso omiso del mismo, ya que estoy tranquilo porque se que hice bien mi trabajo, y en ningún momento he sido racista con nadie, mucho menos he ofendido a nadie, y no tengo la culpa de que me toquen personas enfermas que cargan un resentimiento en su corazón, y por esto mismo de personas como la que hizo esta review negativa que afecta mi trabajo y me perjudica he puesto algunas reglas en mi descripción asi como en los mensajes automáticos de que las personas que tomen los tours muestren un buen comportamiento, porque como personas merecemos respeto , y a la persona que hizo el comentario ANDREA : EN NINGUN MOMENTO DE OFENDI , AL CONTRARIO TODO LO QUE DICES ES UNA MENTIRA, Y YO ME PORTE MUY AMABLE Y EDUCADO CONTIGO , OTRA COSA QUE QUIERO ACLARAR MI TOUR NO ES NINGUN "SHOPPING " TOUR NO ES PARA BENEFICIAR A NADIE , SI YO LLEVO A LA GENTE AHI ES PARA QUE APRENDAN EL TRABAJO DE LOS ARTESANOS , PERO HAY PERSONAS COMO TU QUE NO LO ENTIENDEN, HAY PERSONAS QUE ME HAN PREGUNTADO PORQUE TENGO ESAS REGLAS ANTES DEL TOUR Y YO LES DIGO QUE DEBIDO A CIERTAS PERSONAS QUE NO TIENEN EDUCACIÓN NI RESPETO, QUE TRATAN DE HUMILLARLO A UNO, QUE SE APROVECHAN , Y NO VOY A GENERALIZAR, PORQUÉ SI VAS A TOMAR EL TOUR ES PORQUE TE INTERESA, PORQUE CREANME A LA MAYORIA DE PERSONAS QUE LEEN ESTA REVIEW NEGATIVA ES MUY DIFICIL CUANDO TIENE UNO PERSONAS QUE IGORAN TUS EXPLICACIONES, O NO LES INTERESA TU TRABAJO Y QUE NO SABEN VALORARLO.... EN NINGUN MOMENTO HE SIDO RACISTA CON USTED , YO TRATO A TODOS POR IGUAL Y LAS PERSONAS QUE HAN TOMADO MIS TOURS PUEDEN DAR FE DE ESO NO SE DE DONDE SACO USTED QUE YO FUI RACISTA , DESDE EL MOMENTO QUE USTED LLEGO ME DI CUENTA QUE ERA UN PERSONA RARA, Y QUE NO ERA AMABLE, PROBLEMÁTICA ESO DE QUE EL RESTO DEL GRUPO ESTABA INCONFORME CON MI TRABAJO ES MENTIRA , , PERO ESO NO ME AFECTA PORQUE YO HICE MI TRABAJO YO NO TENGO LA CULPA DE QUE A A USTED NO LE GUSTARON MIS EXPLICACIONES, QUE NO APRENDIO NADA DICE , CUANDO YO ME ESFORZE EN EXPLICAR TODOS LOS PUNTOS IMPORTANTES.

Hola Stanley, yo estoy seguro que hice bien mi trabajo, yo les di a ustedes todas las instrucciones correctamente y la ubicación encima de todo llegaron tarde y los demás turistas estaban esperando y yo te envié claramente la ubicación me comunique con anticipación hasta fotos te envié del punto de encuentro, y aun así no llegaron, todavía les pregunte en que estaban interesados, la próxima vez favor de leer las instrucciones antes de venir al tour así nos evitamos problemas, me pones una estrella por hacer bien mi trabajo realmente absurdo esto no se que quieren si van a venir que se vea el interés, no persianas aburridas, insolentes, que no les interesa nada , triste esta situación pero ni modo hay buenas y malas personas

If you didnt like history and architecture you woud have told me; you were not very nice; no kind people i was explaining to you all and you never put me atention; i was very friendly and very nice ; you are people that dont value the job