Free walking tour di Quito, degustazione di caramelle/cioccolato/gelato e lezione di spagnolo

Tefa cancelled 30 minutes before the tour for an “emergency”. This last minute cancellation left me no time to book another tour, amounts to a wasted day. This was my first and definitely last time I will be using GuruWalk. Benefit of paying up front is that the guide shows up, in my experience.

Hey Michael! I’m very sorry you had this experience! Sadly due to healthy issues of last minute I had to cancel the tour! I tried to reach you to help you to find other free walking tour later, but you didn’t answer my WhatsApp messages! Have a nice day!

10 people showed up but not the Guru. After waiting 1/2 hour, one person messaged her and 15 minutes later, 45 minutes after the tour was to start she stated she had been robbed and had to go home. A very unlikely story given that she now claims we never showed up! Do not recommend Tefa.

Dear Heather! Unfortunately I had to go home to be able to block my bank accounts and cards because I was robbed, I hope you understand the seriousness of the situation, it was not planned or on purpose. And I sent a message to each of my travellers explaining the situation, who understood why I had to cancel the tour! I’m sorry I couldn’t communicate earlier with you, but I didn’t had a phone to do it due I was robbed minutes before the tour started. Have a nice day.