Terrible experience, no one showed up for the tour, no one even picked up the call or replied, I wasted 1 hour walking back and forth to the meeting point from my home, highly unprofessional
This was the worst experience we've ever had with any kind of guided tours. First the guide asked us to change the day of our booking to the next day which we did to accommodate him. For us that was not so easy because we had to reschedule some other appointments. Then, today we waited at the appointed place/time only first to get a message that the guide was 5min late but he never ever showed up. Later on, we received a cursory text telling us that he had mixed up today's starting time (we waited at 6pm, today's tour seemed to have started at 1pm). Well, this is no way to treat your guests!! We're absolutely disappointed and advise others: DON'T JOIN THIS TOUR!
Waited for 25 minutes along with the other participants, 14 of us, the guide didn’t show up, hasn’t called or anything…
Changed the time of the tour but didn't notify.
Italiano