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Free walking tour di Sintra: storia locale; consigli sul cibo, dolci tradizionali, curiosità

4.75

    Generico

  • 5 stelle
    92%
  • 4 stelle
    4%
  • 3 stelle
    1%
  • 2 stelle
    1%
  • 1 stelle
    2%

    Per categoria

  • Professionalità
    4.74
  • Divertimento
    4.70
  • Espressione
    4.77
  • Qualità
    4.79
  • Percorso
    4.83
  • susan(1 Recensione)
    Prenotazione verificata
    Viaggio in gruppo - 02/09/2024

    Don't choose this event it was AWFUL!

    Risposta dal Guru

    Good afternoon travelers. I hope you are well. I understand your frustration created by perhaps unrealistic expectations, so you are the one who is left with the frustration, not me. The guides always have in mind to improve their performance through constructive comments, so that we all grow and meet expectations. But no one is perfect, so it's impossible to please everyone, even though we all try. I hope that in the future, you will use more constructive words towards my colleagues, with whom you take tours at guruwalks, and that you will respect their work by not leaving the tour in the middle and not complying with the rules of civility, respecting the engagement of other participants on the tour, and respect the tip minimum. My best regards F

  • Jenna(1 Recensione)
    Jacksonville, FL, USA
    Prenotazione verificata
    Viaggio in gruppo - 13/05/2024

    no guide

    Risposta dal Guru

    Hi Jenna. I hope you are well. I deeply regret what happened, but due to a terminal illness of a close relative, my life recently has been difficult. In reality, I thought I had the slot blocked, since I spent the night at the hospital close to my daugther. I woke up at 11 and 3 minutes realizing that I had forgotten to block the tour. Now I have help with appointment management, and I renew my commitment to improving as much as possible. I hope you have the best holidays and experiences. If you return, I will offer you a private tour and a tasting of traditional Sintra cakes. My best regards. Francisco

  • Gabrijela(3 Reviews)
    Karlovac, Croatia
    Prenotazione verificata
    Viaggio in gruppo - 31/08/2023

    We were at the meeting point 5 minutes earlier and nobody was there, we asked another Tourguide what is happening and he said that this guide sometimes doesn’t show up!!!!

    Risposta dal Guru

    I hope you are well. I apologize for what happened, but that day I had an accident, in the midst of all the stress, I immediately canceled all tours. By mistake, I forgot yours that it was just a reservation, and as it is written on the platform, a minimum of 4 participants is required, and you were the only reservation. The other guides have no moral opinion on my tour, they are not local and much less Portuguese. Your evaluation of a tour, which you did not take, is baseless and unfair. I understand your anger, and I offer you a guided tour of the Palacio da Pena if you come to Sintra again. Best wishes for your life and future travels. My best regards, Francisco

  • Kean(2 Reviews)
    Melbourne
    Prenotazione verificata
    Viaggio in gruppo - 15/06/2022

    It’s not a walking tour. It’s a storytelling tour. He hardly take us around the town. We ended up standing in some shades and listen to history and stories most of the time.

    Risposta dal Guru

    This client did not complete the route leaving the tour a quarter of the way, revealing impatience and constant haste. Thus, the assessment lacks elements not performed by these tourists.

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