Risposta di Klara:
Hello Philipp, are you sure that you were waiting at the right meeting point? We are very responsible tour guides who always show up for the tour. We encourage our guest to be at the meeting point 5-10 mins before starting tome, however we usually wait 5 mins for late comers. Perhaps you just didn't see the guide holding a blue umbrella... Can you contact me via private message to tell me where you were actually waiting and what time? Thanks. Klara
