Alexander

Risposta di Yassin:
I'm really sorry to hear about this experience, and I completely understand your frustration. It's unacceptable for the guide not to show up or respond to your questions, especially after confirming the time and meeting point. Please know that we take feedback like yours very seriously, and we will address this situation with our team to ensure it doesn't happen again. I hope that despite this, you were able to enjoy your time in Fez, and we truly appreciate your patience. If you have any further concerns, don't hesitate to reach out, and we'll do our best to make it right.