The tour guide arrived 10 minutes late and the tour ended 45 minutes later than advertised. Due to this he was in a but of a rush. For example he sometimes didn't wait for the whole group before crossing the road, leaving some behind.
In saying this he 2 tuk tuks to save time and paid for this himself.
The information of the tour was good, especially regarding the history of the current and past king. However some questions asked were often not answered due to biases.
The areas visited on the tours were the main areas of the city which was good to see.
Risposta di Martin:
Dear Eamonn,
Thank you very much for your thoughtful review and kind feedback. I truly value your comments, as they give me an opportunity to improve and provide a better experience for my guests.
I’d like to clarify a few points you mentioned. Regarding questions related to politics or our leaders, I kindly ask for your understanding. As a tour guide, my focus is on sharing historical and cultural insights. I am not in a position to discuss political matters, and I also prioritize my personal safety in this regard.
In terms of the tour timing, I did inform the group in advance that I would be arriving 10 minutes later than scheduled, and I appreciated everyone’s understanding. During the tour, I mentioned that we needed to maintain a slightly faster pace as we were running overtime, but I understand that some guests preferred a slower pace. I will take this into account for better coordination in future tours.
Once again, thank you for your valuable feedback. I’m glad you enjoyed the historical information and the locations we visited, and I look forward to welcoming you on another tour in the future!
Warm regards,
Martin
