Response from Revolutours
Dear Lauren,
Thank you for reviewing our services. We noticed that the tour did not meet your expectations.
I'm sorry you didn't find the the Old Town and walled Porto interesting. However, it is literally the theme of the tour and it's inevitable to talk about what it is referred on its title. We recommend researching about the tours when booking to confirm the tour is fulfilling your preferred wishes.
We tried to reach out to you privately to get a better understanding of what you mean by"wasn't particularly dynamic", which we never got a reply. We don't know what exactly you might be referring to.
The route is a very scenic one.
It took us by surprise you have mentioned "more enthusiastic" and "interact more". The tour guide is our most dynamic and enthusiastic actor-like style.
We are constantly striving to enhance our services, as our ultimate goal is to provide the best possible experience for our guests. Your feedback and insights are highly valued by the Revolutours Team.
Warm regards,
Revolutours Team
