Sadly we weren't able to complete a walking tour on the day I booked as the Guru didn't turn up. He messaged later to say he didn't see the notification of my booking from Guru walk. This is the first time Guru Walk has let me down, so I was sad to miss out.
Response from Nikola
Dear Michaela,
I sincerely apologize for the incovinience you experienced due to oversight on my part. Your satisfaction is paramount, and i deeply regret that you were unable to enjoy walking tour as planned. Rest assured, I am taking steps to ensure this doesn't happen again in the future. If you were willing to give me another chance, would be more than happy to personally guide you on a tour at your conveience. Once again, I apologize for any disappointment caused.
Warm regards,
Nikola
