Response from MORTOUR
Thank you for your feedback. We take every review seriously, as it helps us improve. However, we do not agree with your assessment of Anna. Our guides, including Anna, are dedicated to ensuring the safety and engagement of all participants. Anna has consistently received positive feedback for her attention to detail and care for the group. We will nonetheless review your comments internally to ensure we continue to offer the best possible experience for all our guests. Thank you for bringing this to our attention.
