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Even if it's a free tour, the guest expects the person he signed up for to turn up. Arif (shown as pro and that's why we selected this tour) handed over the tour to someone who was clearly new. Shahi was nice but didn't have nuances of the place. Halfway through the tour he made everyone fill in TripAdvisor reviews. Most unprofessional on both counts. As it wasted our time. We would be tipping anyways so while it's a free tour it's with amount not fixed up front