Response from Toan
Thank you for sharing your feedback. I’m sorry for any misunderstanding. I arrived at the meeting point and waited for about 15 minutes but couldn’t reach you despite trying multiple times. Without any confirmation, I thought you were not coming and proceeded with the tour as scheduled. I truly regret any inconvenience this may have caused, as I always aim to provide a positive experience for all my guests.
Thank you for your understanding.
