Hi all! I am a student at Columbia University looking to share my passion for New York City with you! I also speak French & Spanish. :-)
We were disappointed to arrive and not be able to find our guide despite having received a confirmation email 12 hours earlier. When we called him after several attempts he answerer and indicated the tour had been cancelled and he texted us (but I had no message - or email). This was very frustrating. I would recommend not booking with this tour guide in the future. FWIW I’m not sure how familiar he is with the area as the fountain he said to meet at was a fenced off construction site and appeared to have been for some time.
The guide did not show up at the meeting point. No cancellation nor notification. He did not answer any of the messages sent.
The guide did not show up at the meeting point. No cancellation. Did not pick up the phone or answer to messages.