Response from Step by Step
Hi Ebru,
I hope you are well.
We have tried to contact you to gather a bit more informaci贸n about your experience. In your internal review you mentioned that the group was huge. However, the tour had a total of 28 people. Pedro, the guide, is one of the best tour guides in the city, and he used microphone during the tour to manage sure everyone heard him. So it surprised us that you didn鈥檛 enjoy the tour and qualify us with a 2 stars review because you couldn鈥檛 listen because of the big group. We are so sorry that you couldn鈥檛 enjoy our tour because is the best tour in the city as you could see in the reviews.
Hope you visit again Optimus tours have a lovely trip.
