Anien

07/24/2024

Emma was friendly and approachable. Full of smiles and energy. Eager to share her love of Siagon with others. A good introduction to Ho Chi Minh City for new visitors. The underground bunker was interesting and fun to climb in and out 😄

07/18/2024

Tour started good. However, guide made us stand for 15 minutes at each stop, while he spoke. It was very hot and after 5 minutes everyone loss interest in what he said and people became restless. Guide needs to learn how to read the group. This is a walking tour not a standing tour.

Response from Free Walking Tours Hanoi
Thank you for the review. To help everyone understand the nature of the tours we conduct daily in Hanoi, Vietnam so we need to clarify a few points that Anien wrote, which go against what we discussed at the beginning of the tour. As you know, conducting a walking tour in a busy city with nearly 7 million motorbikes like Hanoi requires ensuring the safety of our guests. Therefore, the guide clearly explained that a large group participating in the tour cannot stand on the street during the tour, especially in the crowded Old Quarter, as this is quite dangerous for the tourists as Motorbikes competing for space with pedestrians.. We choose a few spacious and traffic-free spots to provide information to the guests, and we have asked the whole group for permission to do this, which might take a bit more time to provide complete information before moving to the next spots. After reading this bad review, we genuinely wonder if Anien understood what we explained or not at the beginning of the tour, while all the other guests were very happy and satisfied. We do not intend to organize standing tours in Hanoi. Hanoi is not a city like London, Amsterdam, or Edinburgh, so we need to make adjustments accordingly. Therefore, Anien needs to review and remember what your guide explained from the beginning of the tour. If necessary, Anien please contact us directly to clarify the matter instead of leaving such a bad review when the tour was conducted excellently.

07/16/2024

We greatly enjoyed our foodie tour. Our guide was friendly and approachable. Food was delicious 😋

Response from Sang
Thank you very much for completing the trip with us and leaving a review. Hope it will help us better. Hope you have a good trip in Vietnam. If you want information about Ninh Binh, Ha Long, Sapa, Ha Giang tours,... then contact me via whatsapp +84962819091 to get a 15% discount for your friends.

07/15/2024

We had a great time. The motorbike tour was very entertaining weaving in and out of traffic. Our guides were informative and enthusiastic with sharing their city with us. Highly recommended for any friends or families with older children.

Response from Sang
Thank you very much for completing the trip with us and leaving a review. Hope it will help us better. Hope you have a good trip in Vietnam. If you want information about Ninh Binh, Ha Long, Sapa, Ha Giang tours,... then contact me via whatsapp +84962819091 to get a 15% discount for your friends.

The Magical Evening in CM, Temples, Old City and more (Special)

07/12/2024

We enjoyed the tour and informative guide

Published reviews (7)