Response from Momo Travel
Hi Jordan,
This is Hà :) Thank you so much for taking the time to share your valuable feedback. I’m truly sorry that the tour did not meet your expectations. I’ve read your comments carefully, and they will help me improve my guiding skills.
I intended to share my personal experiences as someone who grew up in Vietnam, hoping to give you a deeper understanding of local life beyond just historical facts. I realize now that I need to strike a better balance, and I’ll work on that for future tours.
As I mentioned, I treat you as a friend, not just a tourist. Please feel free to reach out to me via WhatsApp if you’d like to share more. I’m always happy to listen and improve.
Have a wonderful day!
