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We were really looking forward to visiting Gent, and have had many great experiences with free walking tours from guru all over Europe. Unfortunately, the tour guide did not show up for the tour in Gent, which was obviously quite disappointing. Nevertheless, such things can happen. Once. We were offered an alternative tour later the same day. Again, no one showed up. We called the tour guide, but no one would call back. It was rather annoying for us, because we planed our day in Gent twice around the walking tour and it was twice for nothing. :(