The time of the tour changed to one hour prior to the schedule. I was already traveling abroad and could not see the message that made the changes. So, when we arrived to the meeting point, the tour had already gone. We only saw that chage after, when we returned to the hotel. We will try to do another day.
Respuesta de Walkative! Tours
Dear Carolina,
Thank you for sharing your experience, and we apologize for the tour time change that affected your plans.
We'd like to clarify that we have taken steps to inform all clients of this change 11 days prior to the tour date.
If you decide to give us another chance, we'd be delighted to have you on our tours next time!
Best regards,
Zofia
Walkative! Team
