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We arrived ten minutes early as asked. I booked for 3 people on the app, and the guide seemed confused about that. After he sorted it out, it was roughly 15 minutes of waiting. He sat and did not ask us to wait. After 30 minutes of waiting, we got tired and did our own city tour. The guide, who seemed quite nice, was confused why we left. But after 30 minutes there was no indication it would start any time soon. We were really looking forward to this.
My wife and I had such a wonderful time on this tour. We got to take in the history, some myths, culture, and food of Santa Marta. We even went back to one of Javier's recommended restaurants for dinner and we're not disappointed! Highly recommend this tour, you will love it.